AC condensate lines
Air handlers run most of the year. A clogged drain line or rusted pan overflows quietly into closets, hallways and ceilings below.
Leak and overflow restoration24/7 · Miami-Dade · Broward · Palm Beach
Water damage restoration in South Florida
A burst supply line, an overflowing AC pan, storm water under the door. Call any hour to reach a restoration company that can extract the water, dry the structure and repair the damage.
What happens when water sits
Most of the damage from a leak happens after the water stops. The clock below is why restoration starts with extraction and drying, not repairs.
First minutes
Water spreads across the floor, runs under baseboards and cabinets, and finds gaps into the room next door or the unit below.
First hours
Drywall and wood wick moisture upward. Baseboards and laminate start to swell, and carpet pad holds water well past what shows on the surface.
24 to 48 hours
The EPA advises drying water-damaged materials within this window to prevent mold growth. Warm, humid indoor air makes the deadline harder to meet.
After 48 hours
Musty odor, staining and growth become more likely, and more material may need to be removed instead of dried in place.
Services
What happened?
A clean supply-line leak, a sewage backup and storm flooding need different equipment and safety steps. Start with the situation that matches yours.
All services- Burst pipe or supply lineWater is spreading across the floor from a broken line, valve or fitting.Emergency Water Removal
- AC or water heater leakA drain pan overflowed or a tank failed in a closet, garage or ceiling.Water Damage Restoration
- Toilet or drain backupWaste water came up through a toilet, tub, shower or floor drain.Sewage Cleanup
- Storm or street floodingRain or flood water came in under doors, through windows or past the roof.Flood Cleanup
- Musty smell or visible moldOdor, stains or growth showing up after a leak that was never fully dried.Mold Remediation
- Office, store or condo buildingWater damage in commercial space, restaurants or shared condo areas.Commercial Water Damage
Water in the house right now
Five things to do before anyone arrives
- Stop the waterClose the valve at the fixture, or the main shutoff if the source is unclear.
- Keep clear of electricityDo not touch outlets, cords or switches in standing water. Shut the breaker only if you can reach the panel from a dry spot.
- Watch the ceilingStay out from under ceilings that sag or bulge. Water trapped above drywall can bring it down.
- Photograph everythingTake photos and video of the water, the source and damaged belongings before anything is moved.
- Move what you canGet electronics, papers and rugs to a dry room. Put foil or plastic under furniture legs on wet carpet.
Phone line open 24/7
Then call. Day or night.
Say where the water came from, how long it has been there and which rooms or floors are affected. That helps the crew bring the right equipment.
Where it starts
Common sources of water damage in South Florida homes
Water heaters
Tanks in closets, garages and condo utility rooms leak slowly for weeks or fail all at once.
Emergency water removalSupply lines and valves
Braided lines to toilets, sinks, washers and ice makers are small parts that release a lot of water under pressure.
Emergency water removalStorms and heavy rain
Wind-driven rain gets past windows, sliding doors and roof flashing. Street and yard flooding can come in under doors.
Flood cleanupSewer and drain backups
Toilets, tubs and floor drains back up when lines clog or heavy rain overwhelms the system.
Sewage cleanupHidden, slow leaks
Leaks inside walls, under sinks or from a unit upstairs often show up first as a smell, a stain or mold.
Mold remediationService areas across three counties
View all service areasGuides
Know what you are dealing with
First steps6 min readWhat to Do After Water DamageThe first few hours after a leak decide how much of the home can be dried and how much has to be torn out. This checklist puts the steps in the order they matter.Read guideMold and moisture5 min readHow Fast Mold Grows After Water DamageMold does not need a flood. A slow AC drain leak or a wet wall that was only surface-dried can be enough, especially in a warm, humid climate. The timeline starts the moment materials get wet.Read guideStorms and flooding5 min readHurricane Water Damage ChecklistWind gets the headlines, but water does much of the damage inside a home: rain driven through windows and sliding doors, roof leaks, and flooding. A few steps before the storm and a careful walk-through after it can limit how far that water spreads.Read guide
FAQ
Questions people ask first
Is a small leak worth a call?
If the water stayed on a hard surface and was wiped up within an hour or two, usually not. Call when water reached drywall, went under flooring or cabinets, came through a ceiling, or came from a toilet, sewer line or outside flooding. Those situations tend to hold moisture you cannot see.
How long does water damage restoration take?
Extraction and setup usually happen on the first visit. Drying commonly takes about three to five days, with moisture readings each day. Repairs such as new drywall, baseboards or flooring come after the structure is dry, so the full job can run from a few days to a few weeks.
What should I do while waiting?
Stop the water at the fixture or main shutoff if you can do it safely. Stay away from wet outlets and cords, and avoid rooms with sagging ceilings. Photograph the damage, move valuables and electronics to a dry room, and put foil or plastic under furniture legs sitting on wet carpet.
Which areas are covered?
Communities across Miami-Dade, Broward and Palm Beach counties, plus Key Largo and parts of Martin County including Stuart, Palm City and Hobe Sound. The service areas page lists covered cities and ZIP codes.
Do I need to leave my home during drying?
Often not. Drying equipment is noisy and runs around the clock, but many people stay home. Leaving is more likely when sewage or flood water is involved, when large areas are removed, or when mold containment is set up.